Online booking for self storage

How customers book

• Location. The customer picks one of your facilities.
• Dates and unit. They enter a start and end date, and the unit grid shows what is free for those dates and what it costs.
• Extras. They add any extras you sell with the booking.
• Pickup. If you offer pickup in their area, they can add it and see the price.
• Details. Name, contact details and an identity check, with a copy of their ID.
• Confirm. They read the price, tick your terms and confirm.

Your own branded booking page

Each operator can have its own yourname.smart-storage.io booking page, carrying your own logo and colours. Embed the widget on your website with one line of code, or share your booking link if you have no website yet. You list the website domains allowed to show the widget, and it runs only on those domains.

Daily, weekly and monthly rates

Most storage software assumes monthly rentals. Smart Storage also sells by the day and the week, which suits short stays, luggage and lockers. Because dates come first, the price a customer sees is the price for the unit they will actually get.

Availability without giving away your occupancy

The booking page shows free units and price ranges for the dates chosen. It never shows a visitor your total or occupied unit counts. You choose when a unit type reads "Only a few left".

How customers pay

At the confirm step the customer chooses to pay online, by cash or by bank transfer. "Pay online" appears only when you connect a Xendit account, and it runs in Indonesian rupiah. Without it, customers book and pay you by cash or transfer, and staff record the payment.

Booking confirmations

Customers get a booking confirmation by email. WhatsApp messages are a paid feature.

Discount codes

Customers can enter a coupon code during booking, and the booking page checks it before they confirm.

Languages

The booking page works in English, Bahasa Indonesia and Thai.

FAQ

How do I add online booking to my storage website?

Open the booking widget settings in Smart Storage, add your website’s domain to the allowed list, and paste the one line of code into your site. The booking page then runs on that domain only. If you have no website yet, share your own booking link with customers instead of embedding it.

Can customers book storage by the day or week?

Yes. Smart Storage prices units by the day, the week and the month, each at its own rate. Customers enter their dates first, so the unit grid shows only what is free for that period and the price they will actually pay. This suits short stays and lockers as well as long rentals.

Can customers pay online when they book?

Yes, if you connect a Xendit account. Xendit online payment is in Indonesian rupiah and covers QRIS, e-wallets such as GoPay, OVO and DANA, and bank transfer. If you have not connected it, the "Pay online" option is hidden and customers choose cash or bank transfer instead. Ask us about online payment for your country.

Will competitors see how full my facility is?

No. The public booking page shows only free units and price ranges for the dates a visitor chooses. It never shows your total units or how many are occupied. You also set the point at which a unit type shows "Only a few left" instead of an exact number.

Can I offer pickup as part of the booking?

Yes. If you set up coverage areas for pickup, customers in those areas see a pickup step in the booking and get a price based on their location. Customers outside your areas never see the step. The pickup is then scheduled as a job for your team.